

Our approach
When it’s time to replace your building’s outdated equipment, you can count on the expertise of your Daikin Service team. Our experts will recommend the latest technologies to enhance comfort, reduce noise, and improve indoor air quality. If needed, we can conduct an energy audit on both Daikin and non-Daikin equipment to identify potential energy savings from refurbishment.
Replacing a heating or cooling installation often involves many stakeholders, including F-gas certified installers, electricians, and project managers. Daikin can take this burden off your shoulders and manage the project from start to finish. We assume full responsibility for the turnkey delivery, coordinating every step to ensure a smooth and efficient process.
It’s the Daikin360 approach to serving our customers.
Turnkey services
Your trusted advisor
Personalised approach
Our goal is to help customers save money. We start by understanding your specific needs when it comes to not only cooling and heating, but also sustainability and risk management. In parallel, we do a thorough evaluation to assess the condition of your existing equipment and surrounding systems. We then gather the data and propose a solution that meets your objectives. After executing what we promised, we follow up with after-care support. Our team can also recommend a Daikin360 protective maintenance plan to keep your building running optimally.
Single-source service partner
Our Daikin team is there to support your project needs. We can investigate the most suitable and optimised solution for your installation and implement it for you. Our factory-trained technicians work on all HVAC equipment brands and control systems.
We can also offer temporary cooling solutions to ensure minimal interruption to your operations.
As your single-source provider, we can handle all the project’s details from end to end. We understand the responsibilities and challenges involved in designing, managing, and executing complicated and demanding projects that require a significant degree of detail and coordination.

Control systems
Control systems are at the heart of any state-of-the-art HVAC-R equipment. With the right system in place, you can optimise performance while maintaining comfort—resulting in substantial cost savings over time. Daikin control systems are designed to precisely manage temperature, humidity, and airflow to create ideal indoor environments tailored to diverse commercial and industrial applications, including hotels, offices, shops, and infrastructure cooling. Beyond traditional control features, Daikin offers advanced capabilities such as remote monitoring, energy optimisation, and support for preventive maintenance. These features help extend equipment lifespan and reduce downtime.
Why do we need control systems?
Depending on the type of user and application, Daikin develops controls and cloud services to ensure the best experience:
- For building owners, it means easy and personalised control for occupants as well as integration with centralised control systems.
- For technical managers, it means cloud access to all sites, with tools to benchmark and optimise system performance.
- For installers, it means the easy transfer of settings during commissioning, along with remote error retrieval and preventive alerts to streamline maintenance and service.
What can controls do for your specific business?
Gateways
Our different controller options are configured to meet the most demanding connectivity requirements, including support for Modbus, LonWorks, BACnet, and KNX interfaces. These options enable the following:
Enhanced system control and monitoring
- Data exchange: Collected data can be used for performance analysis, trend identification, and fault detection, as needed.
- Optimised control: Data from active systems is used to enhance control efficiency, reducing energy consumption and operating costs.
- Remote access and repairs: Gateways enable remote monitoring and control by site managers, end users, or installers, depending on the application. This also reduces the number of on-site engineering visits, as diagnostics can be performed remotely before dispatching a technician.
- All traffic runs over HTTPS and is initiated by the edge. There is no need to allow unsolicited incoming traffic.
Enhanced system integration
- Seamless communication: These protocols enable the equipment to communicate effectively with other building systems such as lighting, security, and energy management.
- System expansion: By supporting multiple protocols, products can be easily integrated into various building automation systems, enabling future expansion and upgrades.

Indoor Air Quality Refilter Program
Ensuring proper Indoor Air Quality (IAQ) is essential to maintaining a healthy and comfortable indoor environment. That’s why Daikin offers a comprehensive Refilter Program—focused on the analysis, optimisation, and improvement of your HVAC system with an emphasis on IAQ, powered by our advanced IAQ sensor technology.
Our program includes:
- Indoor Air Quality sensor
- Indoor Air Quality audit
- Fresh Air program for optimisation of settings
- Customised action plan with improvement and mitigation measures
Remote monitoring services at Daikin
Remote monitoring of our commercial application equipment is the next step when managing multiple sites. By using enhanced control, monitoring, and predictive logic, our remote monitoring solutions provide real-time data and support from Daikin experts to help you identify cost-saving opportunities, increase the lifetime of your equipment, and reduce the risk of unexpected issues.
Our remote monitoring benefits:
Commercial remote monitoring platforms
For commercial applications, Daikin offers two Remote monitoring platforms, tailored to the specific equipment used at your site:

Daikin Cloud Plus
- Aimed mainly at VRV, Sky Air, air curtains, and ventilation products as a monitoring and site management platform.
- Can integrate lighting and other facility management systems for full control of the site.

Daikin On Site
- Aimed at our Applied offering, this multi-feature platform targets chillers and/or AHUs.
- Designed to be a collaborative platform for all people managing the operation and maintenance of the site.
Additional support services
Learn more
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Daikin360 - Control systems leafletPDF | 817.29KB
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Daikin360 - Turnkey leafletPDF | 360.20KB