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The Games Have Started

Press Release, May 2019

At the Daikin Service Games Central Europe service technicians from eight countries have competed in theory and practice. Yet, the games are far from over: The two best technicians may well take part in the global finals in 2020. Before that they have to prove their skills at the European Championships. 

Vienna, May 2019 – And the games have begun. Not just any, but the Daikin Service Games Central Europe - an international test of strength in which service technicians have to prove themselves in theory and practice. 210 highly motivated and experienced technicians from eight countries took part in the online pre-selection on 12th of March 2019 and answered 60 questions in 60 minutes about technology, customer service and work safety. The 24 most successful technicians competed in the finals of the Daikin Service Games Central Europe on 16th of May 2019 in Vienna.

The competition’s motto: The Knowledge. The Glory. The Experience.  

This participation allows the service technicians to explore their own passion and go even further; to put their theoretical knowledge into practice; to discover their strengths as well as their weak spots and to learn how to play on their strengths; and to be a proud and effective member of the Daikin Family.

On the other side, these games also help Daikin to improve and evaluate the technical skills of service technicians, to develop global and individual training plans, to foster skills and to ensure competitiveness in order to participate in the upcoming Global Service Olympics.

Therefore, the 24 finalists had to prove themselves and their expertise in three rounds of competitions, a theoretical one, a troubleshooting mission and a brazing competition. A jury with judges from Japan, Daikin Europe as well as Central Europe chose the two best Daikin service technicians. And the winners are: Danail Doykov from Bulgaria and Peter Hoppel from Austria!

Erlend Ingebrigtsen, General Manager – SBU Service CEE is thrilled: “What a competition! The skill level of the candidates is impressive. It is great to see how they put their knowledge into practice and showed us what the best service technicians of Central Europe look like!

I want to invite everyone who was not able to join the Games this year to look into our Daikin Service Academy trainings. A great way to not only get ready for the next Daikin Service Games but also keep your technical skills up-to-date for your everyday work with Daikin products!”

The journey for Danail Doykov and Peter Hoppel is just beginning. They will take part in the Daikin Europe Service Games in October 2019. This competition in Oostende again is the final selection stage prior to the Daikin Global Service Olympics in November 2020 in Japan.


Daikin Airconditioning Central Europe
Daikin Airconditioning Central Europe was founded in 1999 with its headquarters in Brunn am Gebirge, Austria. The product portfolio comprises products and solutions for heating, cooling, ventilation, air conditioning and refrigeration. Roughly 320 employees are in charge of the sales and service activities in 15 countries in Central and Eastern Europe (Austria, Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Moldavia, Slovenia, Serbia, Croatia, Bosnia & Herzegovina, North Macedonia, Montenegro, Kosovo, Albania).

About Daikin Europe N.V.
Daikin Europe N.V. is a wholly-owned subsidiary of Daikin Industries Limited and a major European producer of air conditioners, heating systems and refrigeration equipment, with approximately 6950 employees throughout Europe and major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Turkey and the UK.
Globally, Daikin is renowned for its pioneering approach to product development and the unrivalled quality and versatility of its integrated solutions. With more than 90 years of experience in the design and manufacture of heating and cooling technologies, Daikin is a market leader in heat pump technology.

Press contact:
Marijke Slijkhuis
Marketing & Communication, Daikin Airconditioning Central Europe HandelsgmbH
Tel.: 43 (0)2236 32557-175
Campus 21, Europaring F12/402, 2345 Brunn am Gebirge, Austria 

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