Product news / Vienna, 12 November 2026 – Daikin’s new generation of the intelligent Chiller Manager (iCM PRO) expands plant integration and control capabilities, including support for third-party equipment. Designed to meet the requirements of modern HVAC plants, the new platform expands the possibilities for managing, configuring and optimising HVAC systems.
An open platform for managing the entire plant
One of the key developments introduced with iCM PRO is its ability to integrate and coordinate, within a single control strategy, Daikin equipment as well as compatible chillers and heat pumps from other manufacturers, supporting up to 16 units per controller. This flexibility facilitates the management of hybrid installations and progressive refurbishment projects, allowing existing equipment to remain integrated as plant requirements evolve.
This can be particularly useful in retrofit projects where complete system replacement may be complex or impractical. iCM PRO is also designed to simplify configuration and commissioning. The control architecture is pre-configured using proprietary Daikin software, allowing commissioning to begin from a validated setup and reducing the configuration required on site.
Modular configuration for different plant requirements
iCM PRO is available in four configurations, designed to suit plants of varying sizes and complexity levels. The platform can manage up to 4, 8, 12 or 16 chillers and heat pumps within a single control architecture, enabling users to select the solution best suited to their specific application requirements.
For each configuration, different datapoint management capacities are also available, ranging from 500 to 5,000 datapoints. This allows the system to be sized not only according to the number of units to be controlled but also according to the quantity of signals, parameters, devices and information that need to be monitored and managed. Thanks to this modular structure, iCM PRO offers a high level of design flexibility, enabling customers to optimise investment costs and adopt a solution proportionate to the actual requirements of the plant. Daikin’s approach allows the system to be configured precisely, avoiding unnecessary costs while maintaining the possibility of future expansion should installation requirements evolve.
Designed for complex applications
iCM PRO has been developed to manage a wide range of plant configurations, including installations with both air-cooled and water-cooled chillers and heat pumps, as well as multifunctional units. The platform supports two-pipe and four-pipe systems for simultaneous heating and cooling production, as well as seasonal changeover applications and systems dedicated exclusively to either heating or cooling. In addition, it coordinates all major plant auxiliaries, including pumps, cooling towers and control valves, allowing the entire system to operate as a single optimised ecosystem.
Broad compatibility for new and existing applications
iCM PRO is designed to provide application flexibility and integration with a range of Daikin and compatible third-party chillers and heat pumps. The platform is compatible with air-cooled chillers, including the EWYTCZ, EWYE-CZ, EWAT-CZ, EWYT-B and EWYK-QZ series, as well as water-cooled chillers such as the VZ series and centrifugal chillers including the DWSC, DWDC and EWW(D)(H)(S)-DZ ranges. This broad compatibility makes iCM PRO suitable for a variety of plant configurations, ranging from commercial applications to the most complex industrial installations.
Daikin reliability and customization
At the core of the platform is a new two-level software architecture, entirely developed by Daikin Applied Europe to combine reliability, standardisation and flexibility. Alongside validated Daikin control algorithms, a second layer based on Niagara technology provides additional customization possibilities, allowing configurations, operating logic and functionality to be adapted to individual project requirements while retaining the validated Daikin control layer. Thanks to this modular approach, the platform can be adapted to a wide range of plant sizes and levels of complexity.
A new flow-based sequencing logic
iCM PRO manages multiple-unit systems by continuously monitoring parameters including unit availability, alarm status, operating priorities, running hours, start frequency and the thermal demand of the plant. Based on these parameters, the platform adjusts the operating strategy according to plant load conditions, with the aim of improving operational efficiency and reducing unnecessary equipment operation.
A key new feature is flow-based sequencing, which complements traditional temperature-based control strategies by taking the plant's hydraulic demand into account when managing individual units. This approach is particularly suited to variable-flow systems, primary-secondary configurations, multi-zone buildings and industrial processes with dynamic loads, allowing control to respond more closely to changing plant conditions.
Copyrights: Daikin Europe N.V.
About
100+ years Daikin
The story of Daikin has always been shaped by groundbreaking ideas, technological innovations, and dedicated people. It began in 1924 when the young Japanese engineer Akira Yamada founded an enterprise in Osaka to manufacture aircraft radiators with a 15-member team. More than 100 years later, the Daikin Industries group brings future-proof solutions for heating, cooling, ventilation, air purification, and refrigeration (HVAC-R) to global markets.
Read more on 100 Years Daikin
Daikin Industries Ltd.
Daikin Industries is a global leader in heat pump, air conditioning and air filtration technology, employing more than 104,000 people. Founded in Osaka in 1924, it is the only manufacturer in the world that develops and manufactures HVAC-R equipment, compressors and refrigerants in-house. Daikin has been recognized as one of the world’s top 100 innovative companies by Clarivate (UK) and LexisNexis (USA) for its leadership in technology research and intellectual property patents. For its fiscal year 2025 (1 April 2025 – 31 March 2026) Daikin reported a sales result of 28,66 billion euro.
Read more on www.daikin.com
Daikin Europe N.V.
The Daikin Europe group is a leading provider of heating, cooling, ventilation, air purification and refrigeration technology across Europe, the Middle East, and Africa. Daikin Europe caters to a diverse customer base within the region by designing, manufacturing, and marketing an extensive range of products, maintenance services, and turnkey solutions tailored for residential, commercial, and industrial applications. The group employs over 14,200 people across more than 57 subsidiaries and operates 15 manufacturing sites in Europe (12), Turkey (1) and the Middle East (2). Refrigeration products include the brands Daikin, Tewis, Zanotti, Hubbard, and AHT. Headquartered in Ostend, Belgium, for over 50 years, the Daikin Europe group is a subsidiary of Daikin Industries Ltd.
Read more on www.daikin.eu
Daikin Airconditioning Central Europe
Daikin Airconditioning Central Europe, founded in 1999 with its headquarters in Vienna, Austria, operates as a subsidiary of Daikin Europe. Its portfolio includes products and total solutions for heating, cooling, ventilation, air purification, and refrigeration in residential, commercial, and industrial settings. With over 700 employees and 3,400 partners, the company manages sales and service activities across 16 countries in Central and Eastern Europe, including Austria, Albania, Bosnia and Herzegovina, Bulgaria, Croatia, the Czech Republic, Hungary, Kosovo, Montenegro, Moldova, North Macedonia, Poland, Romania, Serbia, Slovakia, and Slovenia.
With 'Your Daikin World' at the Vienna headquarters and the 'Daikin Inspiration Park' in Warsaw, the HVAC-R industry and the construction sector have access to two state-of-the-art B2B-experience centers for co-creating customized solutions for hotels, retail, offices, and large commercial applications. Daikin runs ten out of 146 B2B-training centers across the EMEA region in the CE-region. Consumers and homeowners receive consultation at the B2C-Experience center (flagship store) in Vienna.
Read more on www.daikin-ce.com
Media contact
Doris Passler
Manager Corporate Communications Central Europe
Daikin Airconditioning Central Europe HandelsgmbH
Lemböckgasse 59/1/1, 1230 Vienna, Austria
T: +43 (0) 664 24 56 444
M: passler.d@daikin.at
-
Daikin launches iCM PRO, a new control platform for HVAC plant managementPDF | 262.04KB -
daikin-icm-pro-symbol-image_headerJPG | 201.33KB